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Streamline your application with our list of dos and don’ts
Useful pointers to help you get your claim right-first-time …
- make sure you understand the regulations – refer to JSP 822, which can be downloaded here
- consult your education/learning staff and line managers to discuss your personal development plan
- plan ahead, leaving at least 25 days between submitting a claim and needing to book a course
- be prepared to provide evidence that the course you would like to do is at least level 3 on the NQF/RQF (or equivalent), and directly benefits the Service (unless your claim is resettlement-related during your last two years of serving)
- ensure the course provider has Approved Provider status by checking it out on the ELCAS website
- ensure the training is delivered by an approved ELC provider if using your Individual Resettlement Training Cost (IRTC) grant along with ELC to fund a nationally recognised qualification at level 3 or above
- consult your education, learning, training and/or resettlement adviser if you aren’t sure of the best way to use funding for your resettlement training
- remember that the scheme operates a strict ‘three hits and you’re out’ policy; if you are eligible and have used the Aggregated Lower Tier award you will not be able to use it again, so think carefully before submitting a claim
- inform your education staff, learning adviser or SSR if your last day in service changes from that originally stated
- complete and return the course evaluation form when you’ve finished your studies; if you don’t, and can’t provide evidence that you completed the course, future claims will be rejected.
- commit any payment contributions to course providers until you have received a Claim Authorisation Note (CAN)
- automatically assume that Approved Provider status means that the entire portfolio of a provider’s courses meets the level 3 requirement
- enrol on a course or commit yourself financially without having first obtained approval from your own Service and a CAN from ELCAS
- enrol on a course with a new provider who is awaiting ‘Approved’ status; wait until this has definitely been achieved – if this takes too long, look on the ELCAS website for an alternative provider.
All of the above advice is summed up in our handy ‘Claims checklist’.
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