Stansted Airport College

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What's it all about?

Stansted Airport flies to 190+ destinations and serves over £25million passengers per year and is expanding rapidly resulting in a demand for skilled cabin crew. This qualification will help you to gain an understanding of the role of cabin crew and provide you with the practical and technical skills to be able to progress into a career with a top airline. You will gain an appreciation of the terminology used within the industry as well as an understanding of the essential behaviours expected of future employees.

You will need to complete either a Level 3 Certificate in Hospitality or a Level 3 Certificate in Aviation Operations as part of this programme.

How much does it cost?

There is a range of financial support that you may be entitled to, including: Learner Support funds, grants and bursaries and employer support.
Additional course costs of approx. £100 a year will apply. This will cover the cost of educational visits, textbooks, guest speakers etc.

• Working as Cabin Crew

• Airline health, safety and security

• Aircraft emergency situations

• Dealing with passengers on-board an aircraft

• Cabin service – selling techniques

• Making passenger announcements on-board aircraft

You will also complete an Aviation Operations qualification which will provide learners with a broad understanding of the aviation industry. This will ensure on completion of the programme learners will be able to access a broad range of careers with the aviation environment and not only that of cabin crew.

Engagement with Employers is a mandatory element of this qualification. A minimum of 30hours work experience is required as part of this programme

Assessment methods include a combination of examinations and written assignments and gathering of evidence via a portfolio.

What can I do next?
You can progress into employment as a flight attendant with a top airline. There are also a range of alternative roles across the airport that you could take up including Security Officer, Airline Customer Service Agent, General Operative airside, Flight Operations Agent and many more. You can also progress to an apprenticeship in a range of aviation related areas.

Careers:
This qualification is the first stepping stone towards a number of exciting and sustainable careers within the aviation industry and many other businesses. Example job roles include cabin crew, airport information assistant, airline customer service agent, flight operations, aircraft ramp handler, security officer, terminal operations agent. Further study and experience can lead you to becoming a cabin crew co-ordinator or trainer among other supervisory or managerial roles.