Transitioning into contract security manager: Mark Murphie’s story

CASE STUDY

Final Rank: Lance Corporal
Years Served: 8

At 34 years old, Mark’s story is one of adaptability and ambition, moving from the disciplined world of airborne infantry to the fast-paced private security sector. Here’s a look at how he achieved this transformation.

Military Beginnings Mark’s career began in October 2007 when he enlisted in the 3rd Battalion of The Parachute Regiment. Over the course of eight years, he rose to the rank of Lance Corporal (L/CPL) before leaving the Armed Forces in May 2015. As an airborne infantryman, Mark’s role was both physically demanding and mentally intense, a challenge that would ultimately shape his approach to civilian life.

During his service, Mark pursued professional development, earning civilian qualifications such as an Edexcel BTEC Level 3 in Management and Leadership, as well as an NVQ Level 2 in Public Services. These certifications provided a strong foundation for his eventual career change.

Enhanced Learning for a New Chapter Upon planning his transition from the Armed Forces, Mark turned to the Enhanced Learning Credits Scheme (ELC) to facilitate his professional development. By thoroughly researching the ELCAS website, he identified the NEBOSH National General Certificate in Occupational Health and Safety as a key qualification to support his future career aspirations.Compassa Ltd, a reputable training provider, delivered the course, offering a well-structured virtual learning environment.

According to Mark, the course’s format was a significant advantage. “The course is run virtually, but very well,” he says. “The content is broken down into videos and easy-to-follow material, with quizzes along the way to ensure you’re on track for exams.” The self-paced e-learning approach allowed him to balance study with personal responsibilities, a crucial factor for many service leavers juggling family and career commitments.

Mark’s motivation for completing the NEBOSH qualification was clear. “Health and Safety underpins a lot of what is carried out day to day, and the qualification is a good benchmark expected in most industries,” he explains. With this certification under his belt, Mark’s career trajectory was set for a significant leap forward.

Resettlement and Preparation for Civilian Life Like many other service leavers, Mark attended a Career Transition Workshop (CTW) in Colchester. The workshop provided crucial guidance on preparing for civilian employment, from CV writing to interview techniques.

Mark’s resettlement training didn’t stop there. He also completed a BTEC Level 3 qualification in "Working as a Close Protection Operative within the Private Sector." This course, tailored to the needs of private security roles, aligned perfectly with his long-term career goals.

First Steps in Civvy Street Shortly after leaving the military, Mark took on his first civilian role as a Cash in Transit Officer for G4S. This position gave him his first taste of the private sector’s operational tempo and provided a vital stepping stone for his current role as a Contract Security Manager.

Life as a Contract Security Manager Today, Mark’s role as a Contract Security Manager is a testament to his adaptability and hard work. Overseeing the security function for his client, Mark’s responsibilities are extensive. “I manage the contract and client relationships, oversee recruitment, training, and performance management of staff, and ensure full compliance with all contractual obligations,” he explains.

His military background has proven invaluable in this role. The ability to “carry out tasks to high standards” and maintain a results-driven work ethic has translated seamlessly into civilian management. Furthermore, Mark’s NEBOSH qualification played a pivotal role in his ability to act as a Health, Safety, and Environment (HSE) representative for his company.

Lessons Learned and Advice for Fellow Service Leavers Reflecting on his transition, Mark wishes he had focused earlier on networking and self-promotion. His advice for those about to embark on a similar journey is clear and pragmatic:

• Network early: “Create a LinkedIn account and start building connections as soon as possible.”
• Identify your transferable skills: “Figure out the skills you’ve gained and how they translate into civilian roles.”
• Follow your passion: “If unsure of what resettlement path to pursue, choose something you enjoy doing, not just what you think will earn you the most money.”