Amazon offers the military an 18 month IT support apprenticeship

NEWS

Learn As You Earn –This apprenticeship is designed specifically for the military community – including veterans, service leavers, spouses, and military children.

No prior IT experience? No problem! You'll gain hands-on training, mentorship from industry experts, and a Level 3 Information Communications Technician qualification – all while earning a salary.

Multiple locations available across the UK (LTN4, LCY3, LBA5, DSA6, BHX4).

Learn on the job in Amazon’s cutting-edge fulfilment centres

Get paid to train and develop a new career

Join a company that values military skills like leadership, problem-solving, and resilience

Amazon understands that transitioning from the military can be challenging – that’s why they're committed to helping you succeed in civilian life.

As an IT Support Apprentice at Amazon, you’ll gain a vast range of useful experiences and skills working with cutting-edge technology to keep our business running smoothly by resolving hardware, software, server and infrastructure issues, for their operations network.

You will work towards the Information Communications Technician (Support Technician pathway) apprenticeship Level 3 standard

You will build your skills over an 18-month period starting in September 2025, which will help you develop personally and professionally. Your apprenticeship will be made up of:-

• Virtual classroom/virtual based training to cover knowledge,
• On-the-job training in an Amazon Fulfilment Centre
• Online learning
• Mentoring from IT team members.

Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organization, prioritization, data and problem-solving techniques, teamwork, communication, and presentation skills.

You will work alongside the Amazon team supporting with day to day tasks learning how IT works at Amazon and delivers for its customers. As your knowledge and skills increase over the duration of the scheme you will have opportunities to be part of projects and initiatives, making a difference for customers.
The on the job experience will help you build a portfolio of evidence towards your apprenticeship. You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualifications. Once you have successfully completed you will be able to apply for relevant roles across the business.
You will attend a number of workshops across the duration of the apprenticeship, workshops will involve online virtual delivery by a training provider. You may also have opportunity to undertake internal training courses to support you in developing Amazon related skills and knowledge.
Modules will include:

• Introduction and Core ICT principles
• Core Networking Principles
• Windows Operating Fundamentals
• AWS Cloud Modern Workplace Administration & Advance IT Principles

About the team
Amazon is the perfect place to start your career in IT. IT Support apprentices can work across a number of teams in Amazon working with managers to help deliver big or small projects successfully. Apprentices support information technology assets, executing a variety of technical standard operating procedures on hardware, operating systems, or enterprise application software typically in a single location or across a group of sites.

BASIC QUALIFICATIONS

Candidates should be 18 years or over and have the right to live and work in England for the entire duration of the 18-month apprenticeship
• For the apprenticeship program we prioritize applicants eligible to government funding for their apprenticeship and for this you need to:
- Have you lived in the UK or in the European Economic Area (EEA) for the last 3 years
- Be a resident in England for the entire duration of the program
- Not be registered to study on a UK government funded course ending August 2025 or later
• You will be 18 years old or older before the contract’s start date (September 2025)
• 3 x GCSE’s at grade 4-9 (A-C) or above (or equivalent) including Maths and English


Apply here