Quest Magazine - Home

Useful contacts

Useful contacts

ARTICLES

29 Jun, 2018

Need to know more? Here’s who can help …

For general enquiries about the scheme, eligibility and qualifications, seek advice from the following single-Service education and resettlement staff in the first instance, not ELCAS. ELCASís role is to administer applications, not provide advice and guidance on eligibility or education/learning or resettlement needs. Policy helpline details are as follows.

  • RN: RN/RM Education and Resettlement Officers (EROs), Naval Education and Training Support Officers (NETSOs) and Naval Resettlement Information Officers (NRIOs) at RN/RM Learning Centres. Education and Resettlement Staff seeking further clarification of sS instructions should contact SO3 EL3R, at DII: 'NAVY TRG HQ-EL3R RESET SO3C' ( Mil: 93832 5954 Civ: 02392 625954)
  • Army: Individual Education and Resettlement Officers (IERO), at Army Education Centres, which must be used by Service leavers on resettlement. Education and Resettlement Staff seeking further clarification of sS instructions should contact the relevant SO2 Retention and Resettlement in Regional Command (RC) – DII: RC-Pers-ETS-N-RetResSO2 or RC-Pers-ETS-S-RetResSO2 or Civ: Army-ELC-Veterans@mod.gov.uk
  • RAF: Personal Learning Advisors (PLAs), and Resettlement and Education Coordinators (REC) at RAF Learning Centres. Education and Resettlement Staff seeking further clarification of sS instructions should contact SO2 Accreditation at DII: '22TrgGp-CTS-AndEWg-SO2' (Mil: 95751 6888 Civ: 01400 266888)

In addition, advice on any aspect of the ELC and FEHE schemes is available from: Email: People-TESRR-ResetOffice@mod.uk

Other Stories

A force for good COVER STORY
10 Jan, 2020
Thanks to additional funding received in 2019, Scotty’s Little Soldiers is now able to provide an extra layer of...
Networking for knowledge ARTICLES
19 Dec, 2019
The word ‘networking’ provokes a Marmite-like response: people either relish every opportunity or shy away from it...

Related Articles

Case Studies See all

Tiffany Hemming
Name:
Tiffany Hemming

Tiffany joined the Territorial Army in 1997, moving to the Regular Army in 2000 until she left the Armed Forces in October 2017. Her final role was overseeing the procurement of medical equipment and...

Read more »
A ‘foot in the door’ to civilian life
Name:
A ‘foot in the door’ to civilian life
Final Rank:
Lance Corporal

Whenever military service is coming to an end it’s always good to have a plan. However, it also helps to do something that has the power to open up several different doors.

Read more »