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No longer serving?

No longer serving?

NEWS

20 Jan, 2017

How to claim your ELC if you have left the Service.

Although the main purpose of ELC is to encourage serving personnel to pursue higher-level learning that benefits both the learner and the Armed Forces, it also allows level 3-plus learning to be pursued during resettlement or for up to five years after leaving the Services.* The majority of this learning is likely to be vocational (learning new skills or enhancing existing ones), with the qualification benefiting the learner and a future employer and, nationally, adding to the UK’s skills base.

First of all, refer to the eligibility criteria at questonline.co.uk. To make a claim, download the appropriate form from the ELCAS website and complete it fully, except for Parts 4 and 5 – your Single Service Representative (SSR) will complete these elements (you will find their contact details in the accompanying box). Send your otherwise fully completed claim form to them at the relevant address (again, see box), along with:

  • evidence of your last day of Service, which could be a copy of your discharge document, a copy of your P45 terminating employment or a document stamped by your regiment confirming your leaving date**
  • a copy of a utility bill showing your home address
  • full information about the course you wish to undertake and including details of your registration date where applicable.

On receipt of the CAN, you can proceed with payment by sending it, along with your 20% minimum contribution, to the training provider.
When you have completed your course, you must also complete the evaluation form and return it to ELCAS. If you do not do this it could jeopardise your next claim. If you have any doubts about any aspect of this process, contact your single-Service education/learning representative for advice before submitting a claim.

On receipt of the CAN, you can proceed with payment by sending it, along with your 20% minimum contribution, to the training provider.

When you have completed your course, you must also complete the evaluation form and return it to ELCAS. If you do not do this it could jeopardise your next claim. If you have any doubts about any aspect of this process, contact your single-Service education/learning representative for advice before submitting a claim.

IMPORTANT!
All applications must be submitted to SSRs for approval at least 25 clear working days prior to the start of the course you wish to take. They will then submit approved applications to ELCAS. You should not submit your claim form direct to ELCAS.

WHERE TO SEND CLAIMS IF YOU ARE NO LONGER SERVING

Note: You should contact your SSR with questions only if you have been unable to find the answer to your query on the ELCAS website at www.enhancedlearningcredits.com (this also has a useful FAQs page).

Royal Navy

ELC Manager, Mailpoint 3.3, Leach Building, Whale Island, HMS Excellent, Portsmouth PO2 8BY
T: 02392 625954
E: NAVYTRGHQ-EL3RRESETSO3C@mod.uk

Army

Learning Credit Scheme (LCS) Manager, Education Branch Zone 4, Floor 2, Army Personnel Services Group, Home Command, Ramillies Building, Army HQ
Monxton Road, Andover SP11 8HJ
Tel: The Army ELC helpline is currently closed until further notice; during this time all enquiries are to be made by email
email: Army-ELC-Veterans@mod.gov.uk

Royal Air Force

Learning Credits Administrator, Accreditation and Education Wing, RAF Central Training School, HQ 22 TrgGp, Room 221B, Trenchard Hall, RAF College, Cranwell NG34 8HB
T: 01400 268 183
E: Michael.Quainton100@mod.gov.uk

 

*If you left the Service before 31 March 2016, please refer to JSP822 at www.enhancedlearningcredits.com for the expiration date of your claims.

** If you were in the RAF, you can request a copy of your discharge document from the RAF Disclosures team at www.raf.mod.uk/links/contacts.cfm Army personnel can request details of discharge dates from the Army Personnel Centre by calling 0845 6009663.

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