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Diversey - TASKI Technical Support Engineer​

This role sits within the Technical Customer Services and you will be responsible for the service and repair of floorcare machines and associated floorcare equipment within defined OTIF and First time Fix targets and to the Customer’s satisfaction.

Position Description / Role:

This role sits within the Technical Customer Services and you will be responsible for the service and repair of floorcare machines and associated floorcare equipment within defined OTIF and First time Fix targets and to the Customer’s satisfaction.

In this role you will:

  • Service, repair and technically support the robotics project and mapping of the robotic machines.
  • Have multiple skills to provide support to the chemical dosing and dispensing engineering team.
  • Provide advice, technical support, and act as TASKI equipment mentor to all parts of the business.
  • Resolve technical issues with equipment .
  • Deliver training for Technical Customer Services, Engineers, third parties and Customers.
  • Monitor and control stock of spare parts and equipment.
  • Maintenance of engineering skill set, identifying technical training requirements and implementing training program.
  • Field Evaluation of Diversey TASKI and competitor products and systems, in conjunction with Area Innovation & Technical Depts.
  • To be qualified in, or to be training for qualifications in electrical safety, water regulations and plumbing.
  • To be COSHH trained to enable safe handling of products.

To ensure project outcomes are delivered you will:

  • Participates in setting clear and obtainable personal goals
  • Actively participate in problem identification and process improvement
  • Review progress regularly
  • Takes action as required to deliver required outcomes
  • Focus on customer satisfaction and meeting needs
  • Meets needs within established clear standards of performance
  • Shows initiative and innovation in meeting needs
  • Service and repair floorcare machines and associated floorcare
  • Correctly and safely repair and service the complete range of Diversey core equipment
  • Repair and maintain company equipment

Required experience:
Must have skills:


- You should have previous experience in Manufacturing Engineering

- We are looking for a self- sufficient individual who is happy to work on their own initiative

- Previous experience in customer service/ field service

Advantageous to have:

- A Military background is advantageous or experience in the Automotive sector

- Experience working with floor cleaning machines

If this position sounds interesting to you, please hit apply now or contact caroline.barker@diversey.com for more information.

Job Details

Job Title:
TASKI Technical Support Engineer​ UK

Job Type:

Salary
On Application

Region/s
East of England, North East

Closing Date:

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