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Independent resettlement & recruitment guide for serving Armed Forces & Veterans

Paul Bailey

Paul Bailey


06 Feb, 2017

Years Served: 12 Years
Service: Royal Navy
Course: combined programme package – ILM Leadership and Management Certificate/NEBOSH NGC and Fire
Provider: Oak Tree Management & Training Ltd
Current position: Operations manager, Charlton Athletic Football Club

‘I found Oak Tree in Quest soon after making the decision to leave the Royal Navy after 12 and a half years. I had researched a few companies who offered NEBOSH and ILM (Institute of Leadership and Management) courses approved for ELC and, after a long day spent calling various companies, I spoke to Steve Crowe at Oak Tree and my choice was made! He was very helpful and genuine, and – even though we had not met – he made me feel very reassured.

‘I decided to book on to Oak Tree’s ILM Leadership and Management Certificate and NEBOSH NGC and Fire combined programme package. I was unsure what to do, so Steve offered his experience in dealing with the process of using my ELC and helped me complete the process with no fuss.

‘The programme consisted of classwork and numerous assignments. The latter are qualifications that are made up of a broad range of units. They cover skills in six core areas: working with people, managing yourself and personal skills, providing direction, facilitating innovation and change, achieving results, and using resources. The flexibility in unit choice allows the qualification to be tailored to meet the needs of both individual and employer. These assignments helped me use core management techniques to drive better results, develop my ability to lead, motivate and inspire my teams, provide strategic leadership, as well as day-to-day management throughout my team/teams, and benchmark my managerial skills.

‘Each one of the tutors I had was very experienced in the sectors I was studying, and also worked after-hours to help me out if I needed their assistance. The courses were intense as I had only some managerial background as a junior manager. The tutors catered for all students’ needs as our experiences differed. They also offered further instruction if required. I successfully passed my course programme with good results, which surprised a few people – especially my wife and family! All course books, materials and refreshments were provided by Oak Tree as part of the package.

‘I also believe that this experience and qualification, together with Oak Tree’s CV and interview techniques coaching, enabled me to secure my current role as Venue Operation Manager at Alexandra Palace, London, on my first attempt at securing employment and within two months of leaving the Royal Navy.

‘I would recommend Steve and the team at Oak Tree 110% to all service levels due to their professionalism and the support offered to me as I was leaving. Without the help I had from them I would not be in the position I’m in today. Not only did they help with the course I booked with them, they conducted interview techniques with me, which to be honest I was blown away by as I had never really been in that situation before, and they went through everything I could possibly ask for and I used the information in my interviews for the job I currently hold and love dearly. After 12+ years in the Royal Navy an interview could have seemed unsettling, but thanks to Oak Tree my confidence grew and I was offered a job following my first interview.

‘When I’m ready I will probably look at booking ILM level 5 and NEBOSH Environment and Construction certificated courses to enhance my managerial skills. I will not look past Oak Tree and will continue to use them throughout my professional career as they have helped me very much through my transition.’

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