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Independent resettlement & recruitment guide for serving Armed Forces & Veterans

Transitioning into IT: Jamie Fanneran’s story


06 Feb, 2017

Final Rank: Sergeant
Years Served: 15 Years

Jamie Fanneran, 31, served in the Royal Signals, specialising as a Communications Systems Operator, before leaving the Services in January 2016 ‘to settle my family in a fixed location, to give my children stability and schooling. I also wanted to start early on a second career rather than playing catch-up later post-military.’

We asked Jamie to tell us about the training and experience gained during his Service career that he now finds useful in civilian life. Jamie says, ‘I have various IT and telecoms skills that I can apply to the commercial environment. Although most skills are transferable, the more technical elements are bespoke to the MoD, therefore recertifying through resettlement was vital for me.’ While serving, he also achieved civilian qualifications including various management NVQs as well as NVQs in engineering and telecoms (mainly through Foundation Modern Apprenticeships).

During resettlement, as well as his CTW, he also undertook the ISO 27001 Lead Implementor and Lead Auditor course, which was completed using IT Governance. Jamie’s online-based training with Open I.T was, he says, ‘very useful’. ‘They provided me with some good certifiable attributes. That was the reason I was able to gain such fast and solid employment. I decided to move into the information/IT security space and Open I.T provided me with the training to get certified in a number of key areas that employers were screaming out for from their IT professionals. Through Open I.T I have managed to achieve the following certifications: CompTIA A+, Network+, Security+, CCNA Routing and Switching, CCNA Security and CISSP, and I’m currently going through the process of certifying in Microsoft’s MCSE: Server Architecture. These are vital certifications for me that give my employer the confidence that I can work in a multitude of technical areas, and be able to provide the necessary support and guidance from a security perspective.’

He is now working for FIS Global in Birmingham as a Senior Information Security Officer for Europe, the Middle East and Africa. Jamie says that the job involves ‘managing the information security compliance aspects for various business lines such as retail payments solutions and banking hosted services, as well as provisioning of key contracts, providing technical solutions to the financial and retail sector. I also ensure that corporate information systems are kept in a secure manner and are up to current regulatory standards. ‘Working in a small, close-knit team of professionals is fantastic – being given a task, and allowed the freedom to run it and provide periodic progress reports. Knowing that cybersecurity is the next big thing, any competence in IT or security in general is a bonus when looking at future employment prospects. ‘The relaxed atmosphere of my new role makes it easier to integrate with different areas of the business, and engage with many external agencies and clients. Not wearing a uniform took some getting used to, although having the freedom to choose your own suit for work makes you feel more integrated with the local community. My salary is currently slightly higher than it was in the MoD, and is due to shoot up in line with the current commercial rate for my job role, which means it will surpass my MoD salary by a long way.’

Open I.T is a UK Learning Centre that helps thousands of working professionals, Service personnel and jobseekers into IT training programmes every year. Open I.T works with the MoD to provide resettlement training and accreditations on behalf of all major vendors such as Microsoft, Cisco and CompTIA, covering industry-recognised professional courses and certifications such as the MCSE, CCNA, CCIE, CompTIA A+, Security+, ITIL, Prince2, CEH (Certified Ethical Hacker). For full course listings, information and prices, please visit our website.