The various sectors of the security industry offer a huge range of employment opportunities – none more so than close protection. Could CP be your calling?
While close protection (CP) work has traditionally been associated with reducing risk to an individual or family who are considered to be under threat of attack or kidnap, the CP role can also extend to many other tasks, as discussed in detail in this feature.
Depending on the level of risk, a CP team can vary in size from one or two members to a fully equipped team who can provide residential/hotel security, security advance parties (SAP) and protection during moves by vehicle or on foot. It is important that the team leader or operator can assess the risk and be able to recommend the required level of security, commensurate with the perceived threat.
Roles and requirements
Bodyguarding, private security detail (PSD), executive protection, residence security team and personal protection officers are just some of the terms associated with the CP role, but the range of different opportunities available go way beyond these. We take a look at just some of the many and varied options here …
An asset could be anything from a high-value necklace to an aircraft, or even a horse! Close protection operatives (CPOs) are often used to protect high-value items such as jewellery, or the person wearing the jewellery – for example, in the case of a photo shoot where a piece of jewellery is on loan. The company that owns the item needs to ensure that it is secure and returned safely afterwards. This type of role can range from half a day to several consecutive days’ work.
Lifestyle management companies offer busy people a service that meets their individual needs: from people who may just need an extra pair of hands in their daily business activities, to more permanent lifestyle support, security and concierge services. Some business people travel extensively in their work and personal lives, and have little time themselves. Well-trained CPOs with good organisational and negotiation skills can alleviate many minor burdens, leaving business people to concentrate on the important things.
Opportunities exist for well-trained professionals with good communication and interpersonal skills who are presentable and used to solving everyday problems. For some clients, personal security and safety when travelling abroad is often their last thought, as their primary concern is the management of the travel and transport arrangements.
These matters are second nature to trained CP personnel, and go hand in hand with personal security needs. In short, many people are not looking for a CPO, but a concierge or personal assistant. However, it is highly advantageous if this person can also take care of their security and safety needs at the same time without them appearing to have a protection officer. Remember, you might not be employed as a security operator, but you may be expected to take on the role of one as well as that of a PA, concierge, chauffeur, etc. Being a qualified CPO can give that extra added value to someone who initially may not have given personal security a second thought.
Many companies offer complete household management services, providing everything from chauffeurs and gardeners to security and butler services. Approaching these companies with a good, diverse CV, showing a range of skills, can open up a range of different opportunities for CP trained personnel. It may lead to a position as personal safety and security manager, or even as a member of a permanent or temporary residential security team.
Chauffeuring companies, like many other businesses, have recognised a need to expand their services. In a growing market, many now offer security chauffeuring coupled with a personal protection service, sometimes referred to as the individual bodyguard (IBG). Gaining advanced driving qualifications, such as RoSPA’s Occupational Advanced Driving and Security and Protective Advanced Driving, can open another route to employment for CPOs in both hostile and executive markets.
Because of the diverse environments CPOs need to be capable of working in, opportunities can open up within sporting venues, large hotels and even national infrastructure. Linked with security management and/or supervisory roles, additional qualifications, such as project management, may enhance an individual’s employability. Some with a CP background have gone on to work for overseas government agencies managing teams of court security officers, and to provide realistic training in legislation and conflict management, acting as technical advisers to individuals working with CCTV and access systems, and running practical exercises in threat and surveillance awareness. Furthermore, CPOs have also been involved as advisers in the security design of buildings, structure and strategy.
There are various reasons for expeditions, ranging from media crews and television companies through to oil expeditionary search teams. Some multinational retail organisations travel around the world looking for exclusive products for their outlets, which can take representatives to more remote, hostile and hazardous environments as part of their work activities, prompting a need for a certain level of security. Not all roles will involve large-scale teams and, depending on risk level, the job could be undertaken by either an individual or small team.
Media crews often have a level of security both for their own protection and the protection of the high-value equipment they carry, which can be worth tens of thousands of pounds. Ranging from fly-on-the-wall documentaries and news crews to major sporting events, these roles can see operators employed on short- or long-term contracts around the UK and the world in a multitude of potentially hazardous environments. In addition, operators may also (depending on their level of training and skill) be required to provide an element of medical support and liaison.
Many companies employ security guards to protect property and premises if they are vacant, however those individuals with a CP licence are more attractive to employers. Some roles have seen newly trained CPOs earn upwards of £150–£200 per day. Some have retained a long-term contract for 18 months based on a six-day week, which provides excellent income and stability, not to mention excellent experience to add to their CV.
While being a qualified and/or experienced CPO does not mean you are a trained surveillance operator, many companies will look to trained CP individuals to provide aspects of or join surveillance teams. Although these roles often go to those with specific training and experience working in surveillance, opportunities to work in surveillance and investigative roles cannot be ruled out. By gaining additional qualifications in surveillance and/or professional investigations, an individual will be able to look at other employment openings. With the licensing of private investigators due to be enforced some time in 2015 anyone employed as what is defined as a private investigator will need a relevant Security Industry Authority (SIA) licence and qualification.
Some CPOs go on to more managerial roles within security, their qualification in CP proving attractive to employers who, although not specifically looking for a CPO, recognise that the skills and knowledge that come with this level of training are invaluable.
Other more unusual roles include working for the NHS providing protective security to those with mental health-related disorders or learning difficulties, whereby operators act as a protection officer in a discreet manner in order to safeguard individuals from harm while going about their daily business.
Skill up while serving
The CPOs most in demand are generally those from a Special Forces or military background where experience has been gained over a number of years. As well as those contracts that require operators to carry firearms, overseas contracts in the more high-risk countries generally require operators to have local knowledge and the ability to operate on their own. It is possible for someone without this background to progress to this level, but they will need to establish their reputation as part of a team in the UK, often on a more mundane contract, but where they can prove their skills, reliability and professionalism. It is generally during such contracts that the opportunity to network can lead to more interesting tasks.
An SIA CP licence is required for those ‘guarding one or more individuals against assault or against injuries that might be suffered in consequence of the unlawful conduct of others. This applies if your services are supplied for the purposes of or in connection with any contract to a consumer.’ Licensing will include a criminal records check; operating without the correct licence is a criminal offence. You can find full details of licence types, and licensable roles and activities (including CP) on the SIA website: www.sia.homeoffice.gov.uk This is the best source of in-depth and up-to-date information on the qualifications, licensing and training required to work in this industry.
These days, the role of CPO extends past the perceived impression of simply providing protection from attackers, with many roles now looking for a range of additional qualifications and experience a close protection grounding can bring. Gaining additional qualifications in health and safety, enhanced medical qualifications such as the Medicine in Remote Areas (MiRA), which is endorsed by the Royal College of Surgeons, and the Responding to Emergency Medical Incidents and Trauma (REMIT) will make you more attractive to employers and the client.
Consider enhancing your skills and knowledge in other areas too, such as project management (PRINCE2 or equivalent), risk management or even training qualifications, such as the new level 3 Award in Education & Training and Certificate for Deliverers of Conflict Management. All of these will go towards promoting you as a highly skilled, diverse and employable security professional, enabling you to demonstrate to potential employers that you have more than an SIA licence, have invested in yourself and developed beyond the general baseline of industry requirements.
http://www.enhancedlearningcredits.co.ukTRANSLATE YOUR SKILLS
Threat assessment, forward planning and anticipation of the unexpected are important aspects of all planning, and administration and logistics are among the most critical aspects of the task once the aim has been established. The principles of prior preparation and planning practised in the military provide a sound background for all CP tasks. The ability to communicate easily with the client, sound general knowledge and an awareness of current affairs are invaluable assets, as is a quiet sense of humour.
Choosing a course
For anyone wishing to enter the industry, the quality of the instructors and the training they deliver is important. Reputation is everything in the CP industry and being trained by a recognised expert helps students. However, the downside of this is that reputable trainers will not automatically pass everyone who attends a course – something that should be considered before paying for expensive courses.
It is also important to consider the course content. A good example of this is whether firearms training is necessary or not. In the majority of CP tasks, firearms will not be carried and there are very few countries that allow the carriage of firearms by non-military/police personnel. Generally, only men and women with operational experience of weapon handling will be engaged on a contract where the use of a weapon might be necessary to protect a client. If the carriage of firearms is necessary, even the more experienced operators will require refresher training with the weapon they’ll carry before an operational deployment.
The majority of work that a newly qualified CP operator can expect is relatively low-risk tasks in the UK or in more benign environments. It is therefore important to consider course content carefully before spending hard-earned money, and to seek advice on the training that will suit your background and expectations. There are also online networking and forum sites available via which you can seek advice from others in the sector, an example of which is CP World: www.closeprotectionworld.com
There are many courses on offer that will give you directly applicable training; there are also courses that give you invaluable background/supporting information and skills, which will be viewed by potential employers as worthy knowledge in this area.
- Short (one day to two weeks) courses in, e.g., health and safety, fire risk assessment, fire safety, search training, physical intervention, substance awareness, handcuffing, survival training, hostile environment awareness training, travel awareness and defence techniques, detecting deceit, and understanding stewarding at spectator events, will give you a good background knowledge before you progress to more in-depth and specific training. Alternatively, these courses can be seen as professional development for an employment role you already hold. Some courses, such as health and safety, can be undertaken online, and may require just a few hours of study (including an assessment of your understanding). Costs can vary, as many of the courses are privately run, but can start from about £50.
- Next comes a range of relatively short part-time further education courses, giving you a recognised qualification, which would then allow you to progress to a higher level of study. FE courses include, for example, an NVQ level 2 in Spectator Safety, which would take between 8 and 12 months to complete, or an NVQ level 3 in providing security, emergency and alarm systems, which could take between six months and two years. Many of these courses have flexible study options, so you could, if you prefer, study them intensively, full-time, over a period of four or five weeks. For some courses at this level, you may be expected to have undertaken a First Aid at Work course and/or have an SIA licence (see earlier). Costs typically start at around £250.
- Apprenticeships are growing in this sector and may typically cover areas such as static guarding, patrol guarding, reception duties, retail security and operating/studying CCTV. Apprenticeships are also likely to incorporate how to handle key data, such as hard-copy documents, and how to keep accurate records. As a workplace apprentice, you are likely to find it easier to progress to a much higher (perhaps managerial) role within the company.
- Moving further towards higher education, BTEC level 4 courses begin to encompass some of the management roles within the sector. For example, a BTEC in Security Management is likely to provide a comprehensive insight into topics such as the role of the manager, current/key legislation, security technology, crime management and prevention, and instigating crime reduction initiatives. A course like this would typically cost around £2,000 and could be undertaken intensively over several days of full-time study.
- A foundation degree within a related security/close protection topic (e.g. Security Risk Management) may count towards a BA or master’s. That said, if you can prove that you gained relevant experience in the military, you may be able to move straight on to studying at master’s level. It’s always worth checking and making your Service experience explicit when you are seeking courses.
- Look around and compare what the different courses have to offer. Most importantly, seek advice from anyone you know who is already working in the sector and find out who are the most respected training providers. Try to attend security seminars and briefings where you can meet others already working in the sector and the companies who are likely to employ or subcontract to you when you have qualified.
Use your ELC
Under the ELC scheme, a wide range of training can be taken, provided it is offered by an approved provider listed on the ELC website at www.enhancedlearningcredits.co.uk and is at level 3 or above.
Most CP operators are self-employed and contracted to security and risk management companies. Commercial contracts can run from days to months, and are agreed between the client and the security company. The CP operator will sign his own contract with the company. Networking is vital, and an individual’s reputation for reliability and experience are critical to his or her chance of getting further work and progressing to the more lucrative, longer-term contracts. Local knowledge, both for tasks in the UK and overseas, is essential for many contracts, where orientation and familiarity is necessary.
Very few training providers can guarantee work in the CP sector because the industry simply isn’t geared to permanent payroll employment, and even subcontract work can be ‘feast or famine’. It is also difficult to assess the ability of an individual until they have been seen and tested on a course. So beware of companies that promise too much and be wary of those that offer too little. There is currently a shortage of female CP operatives, who are in particular demand for guarding female principals, family members and children, especially in some cultures and environments.
In conclusion …
A CP qualification, and subsequent good practice and valuable experience in its application, can open many doors. Many CPOs will openly state that having this background has developed them personally, and the qualities and varied opportunities that come with it have made them more employable. It has led to employment with government departments, commercial companies and individuals in a variety of roles, such as risk management, threat awareness, crisis management, design consultancy, project management, management and oversight of individuals and teams providing security, to name but a few.
Furthermore, on a personal level it provides self-confidence, diplomacy and interpersonal skills, improves organisational and planning abilities, and instils an ability to see the bigger picture and understand strategic viewpoints. In addition, experienced CPOs will openly state that they are able to relate to and liaise with people on different levels, from those lower down in the security industry to the movers, shakers and decision-makers high up, not afraid to offer well-thought-out and structured answers or acting as that ‘voice of reason’ and sense at all levels. Finally, CPOs are some of the few who are able to fill the gap between the operational aspects of the industry and the theoretical professionals.